Ibbotson™ Drums is a family owned business from Sydney, Australia.
Our founder, Paul is a passionate metal drummer with over 15 years experience in the industry and bands alike.
We are committed to serving the demanding lifestyle drummers live, by bringing our own brand of leading edge products and services to passionate drummers everywhere.
Dedicated to Passion.
Ibbotson™ Drums begins where we all begin; with those first set of drumsticks.
Inspired by Metal, Fishsticks™ brings a new experience in quality and style.
Whether you are the beginner striving to become the best, the seasoned pro living the dream or the player who just loves to have fun, Fishsticks™ is with you all the way.
Blast to Your own Beat.What's something exciting your business offers? Say it here.
Not just your ordinary Merchandise, Ibbotson Apparel brings you high quality apparel to meet drummer's demanding lifestyle needs.
Sydney, New South Wales, Australia
We ship Australia wide via various Aus Post or courier services
All orders are registered, insured and require a signature.
Please allow 3-7 business days for your order to arrive.
We now ship internationally.
Drumsticks are wooden and Ibbotson Drums views them as a fragile perishable item.
Fishsticks Drumsticks are guaranteed against noticeable defects in material or workmanship. This strictly only applies to Fishsticks Drumsticks before having been played and damaged from playing, for a period of 60 days from the date of purchase.
Ibbotson Drums is not responsible to cover the shipping costs involved in getting replacement Drumsticks
Ibbotson Drums will not replace Drumsticks more than once.
Ibbotson Drums will not be held responsible for damage to person or equipment due to the use of their products.
Email us photographs, a description of your warranty claim and your sales receipt.
What is Covered
Mishaped drumsticks, chips, cracks or splits, before usage.
What is Not Covered
Printing. Multiple colours are rolled on by hand and may not line up the same or print sharply on every pair.
Pitch matching. There may be some variation in pitch. Great care is taken to match sticks to the best of our ability.
Mishandling, such as dropping sticks
Snapping, denting or splitting of sticks or tips from usage.
Collection of Personal Information
We will only collect and use your personal information as outlined below.
We will NEVER sell share or trade your personal information with third parties.
The personal information we collect from you will be used in some or all of the following ways:
To deliver the products you have purchased from Ibbotson Drums.
To update you on the delivery of the product and for customer support purposes.
To provide you with relevant product information.
To customize future shopping for you and improve our store.
All information collected will be safely and securely stored.
We receive and store certain types of information whenever you interact with us. Like many websites, we use "cookies" to track your purchases and for when you are logged onto our site.
We encourage our customers to pay using PayPal, which is a company known for its internet security and amazing satisfaction level. If you do not have a PayPal account, please consider signing up. You can read more about PayPal here https://www.paypal.com/au/webapps/mpp/how-paypal-works
We also offer Credit Card payment using Square. You can read about Square here. https://squareup.com/au/en
We also offer direct deposit.
Security of Personal Information
To ensure the highest level of internet security we use 2408 -Bit SSL (secure sockets layer) encryption technology on our webstore.
Complaints and Queries
If you have any questions regarding the security of your order or information, or if you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at firstname.lastname@example.org
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of Ibbotson Drums’ stated services/products, in accordance with and subject to, prevailing law of N.S.W, Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
All of the content of the pages of this website (including prices) is for your general information and use only, it is subject to change without notice. Ibbotson Drums or any other third parties do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. We accept no responsibility or liability of any inaccuracies or errors in such information and materials to the full extent by law. We are not and cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.
You agree to make enquiries at your own responsibility and cost to verify any information provided and to assess the suitability of goods or services before you order the goods or services.
You may register to sign up to our newsletter to receive exclusive deals and promotions. By registering you will provide us with personal information including your name and a valid email address. It is your responsibility to ensure this information is accurate and current.
Players may apply to become an official endorsee of Ibbotson Drums and their affiliate brands. By applying for endorsement deals, you will provide us with personal information including your name, address, phone number and a valid email address. It is your responsibility to ensure this information is accurate and current. Your personal details will be withheld for further consideration into the future. This information will not be shared or sold to third parties or used to spam or promote. If your application is successful, you will be contacted by an Ibbotson Drums representative to discuss further details.
Some actual goods (including drumsticks, drumstick grips, hats, clothing, shorts and more) may differ in visual appearance (such as colour) from the way they appear on the Website due to photographic and screen limitations associated with the representation of goods. If it is suitable, some depictions of products or services are created or chosen by is for promotional purposes and may not be exact representation of the product or services received.
By using the Website and associated functionality, you give full consent to us to send you direct marketing communications to the email address you provide from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service such as receiving reminders that items are in your shopping cart if you leave the page during a transaction.
You must only use the Website through the interfaces provide by us and in accordance with these terms and any applicable law.
You must not interfere or attempt to interfere or disrupt or attempt to disrupt our Website or the servers or networks that host our Website or with security-related or other features of our site.
You must not use or attempt to use data mining, robots, screen scraping or similar data gathering and extraction tools on our Website.
You must not use, copy or distribute or attempt or use, copy or distribute content without our express permission.
We reserve the right to refer fraudulent or abusive or illegal activity to the relevant authorities. You agree that you are solely responsible for the activity that occurs on your account including orders placed using your account and you must keep your account password secure. We waive all responsibility and are not responsible for any unauthorised activity on your account if you fail to keep your account login information secure and for any fraudulent or abusive or illegal activity associated to your account.
You must have express permission from us and/or another member to use that member’s account. You must notify us immediately and take immediate steps to re-secure your account including changing your password should you suspect or become aware of any unauthorised use of your account or that your password is no longer secure.
Unless otherwise stated, Ibbotson Drums and/or the licensors own the intellectual property rights for all material on Ibbotson Drums webstore and all social media account. All intellectual property rights are reserved. You may view and/or print pages from this Website for your own personal use subject to restrictions set in these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
You must not:
Republish material from our Website.
Sell, rent or sub-license material from our Website.
Reproduce, duplicate or copy material from our Website.
Redistribute content from our Website (unless content is specifically made for redistribution).
Unauthorised use of this Website may give to a claim for damages and/or be a criminal offence. Occasionally, there are links to external website(s) which may be included on this Website, these are links to provide you with further information. They do not signify that we endorse the website(s) and do not accept responsibility or liability of the linked website(s).
All orders placed on your account including any discrepancies or errors in your order caused by you are your responsibility. Ibbotson Drums is not responsible for any import or duty taxes into other countries.
The promotion of goods or services on the Website does not constitute an offer to sell; it is an invitation to treat only. Orders placed by you are offers to purchase goods under the terms and conditions in this Agreement at the price specified including delivery and other charges. Goods are reserved only once you have completed the checkout process and goods remain the property of Ibbotson Drums until payment is received in full.
We use fraud detection software to flag suspicious information provided by financial institutions or payment services we use and your order maybe delayed or cancelled or blacklisted and an enquiry will be made to investigate the matter. Ibbotson Drums reserve the right to reject or blacklist your order and will subsequent provide full refund in the same method used to pay for the order at our absolute discretion where fraud is suspected or where we are unable to ship your order or there has been an error in the price or product description on our website.
We reserve the right to notify you that goods for which you placed orders have become unavailable for reasons beyond our control, it is at election to receive a full refund or store credit including delivery and other charges paid in the event we cannot fulfil your order.
All promotional discount codes or reward points or coupons or gift card codes must be entered at the shopping cart page or during checkout on the Website and cannot be added to an order once it has been placed. All discount or offers or reward points will be taken into account when processing a refund or store credit for returned items. Delivery or postage or any other charges associated with the order will not refunded or credited if the order has been shipped, this includes all damaged or faulty item
All prices are shown in Australia Dollars and are subject to change without notice. Occasionally due to technical error, pricing may not be correct; we reserve the right to cancel any orders with item(s) which have incorrect price(s).
We endeavour to provide representation of our goods with accurate images, occasionally goods actually delivered may be different in appearance and packaging from the photographs or images on our Website. We recommend that you read the care labels and instructions provided by the manufacturer on all products to avoid any damages or discolouration or markings, we do not accept any responsibility or liability should this happen.
On all of Ibbotson Drums’ Social Media pages and certain parts of the Ibbotson Drums website offers the opportunity for users to post comments, messages, text, files, images, photos, videos, sounds, other information, material and data (“Content”).
Ibbotson Drums does not screen, edit, publish or review Contents prior to their appearance on the website and Contents do not reflect the views or opinions of Ibbotson Drums, its agents or affiliates. Contents reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Ibbotson Drums shall not be responsible or liable for the Contents or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
All Content posted on, transmitted through or linked or tagged from the Website, our Facebook page, Twitter feed or other like application or site that allows for publication of user generated material (Social Media) is the sole responsibility for the person from which the content originated. Ibbotson Drums account holders or all/any participants on the Website or Social Media applications/pages agrees and takes full responsibility for any contents submitted, posted or made available through the Website via their account or pages on the Website and Social Media platform and you must not post or allow Content to be posted through your account that you do not have any rights or permission to post, is defamatory or in contempt of any legal or other proceedings, is misleading or deceptive or offensive or discriminative in any way or indecent, obscene, pornographic or offensive, infringes any copyright, trade mark, patent or other intellectual property right(s), has promotional material unsolicited or unauthorised advertising or impersonates any person(s) or misrepresents yours or our relationship with any person(s).
We reserve the right to remove or reject any Content from the Website or Social Media platforms at our discretion without notice or reason(s) given. You hereby grant to Ibbotson Drums a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
In the event, Ibbotson Drums sell, merge or change control of the business or the Website to a third party, Ibbotson Drums reserves the right without giving notice or seeking consent from you to disclose the personal information and other Content that we have collected from you to the third party and entitled to assign all benefits of any agreement(s) we have with you to the third party.
Ibbotson Drums accepts no liability for any delay(s) caused by circumstances beyond our control in performing any of our obligations under this Agreement. This Agreement will be governed by and interpreted in accordance with the laws of N.S.W, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of the State of N.S.W, Australia. If any right or provision under this Agreement is not enforced or exercised by Ibbotson Drums, it does not constitute a waiver of any right or provision, all waivers under this Agreement will only be effective if it is in writing and signed by Ibbotson Drums.